Checklist

04/1/13

When most people come in contact with an irate customer, their first instinct is to turn and run. Dealing with a customer who has a problem and is upset about it can be more than a little daunting...

Know the Fine Print

02/8/13

When finances are tight, it’s important to save money any way we can. One thing I’ve learned during 12 years as a print broker is that, by taking small precautions, clients can reduce both costs...

Event Photography Basics

12/4/12

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Reasons to Earn Your CMP Designation

11/30/12

When I entered the hospitality industry, I had very little experience. I had early advice to join associations, such as the Michigan Society of Association Executives and Meeting Professionals...

A Checklist for On Par Planning

07/14/11

Every successful event is the result of careful planning and organization. Using this checklist will give you some guidelines, help keep you on schedule and assure that nothing important is...

Site Selection 101

07/2/10

There are many things to consider when selecting a venue. Determining if it has enough space, enough comfort, the right kind of services and even the right kind of "energy" can make the difference...

Fiscal Forte

05/21/10

You've heard it a few times by now: meetings matter. So does the meeting budget. A lot. If you're not already putting your budget under a magnifying glass, this checklist will help.

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Hotel Contracts

05/19/10

Know how much your account brings to the hotel by providing a past revenue history including:
□ Meeting space utilized at past events
□ Room block and actual pickup...

Tips for Greening Your Meeting

04/30/10

Everyone talks about "going green," but few people know that in addition to common recycling and energy efficiency, you can make your event even more sustainable-or more successful in achieving...