• Freeman Digital Solutions Engages the Brand Experience Industry

    POSTED November 20, 2019

The live event and brand experience industry is growing by the day and keeping up with it all may seem daunting. To help increase memorable and positive experiences and such events, Freeman has recently announced a new suite of engagement solutions.  

The three new solutions include Explore, Fluent, and Luminate, each of which provides assistance in their own way. Yet, each one can be used for any type of event regardless of type or size to make engagement easier and more innovative and effective. Customers can utilize these solutions individually or together, depending on their event’s needs, all with support from Freeman to make sure everything runs smoothly. 

Explore helps brands showcase their products while the artificial intelligence-powered Fluent helps attendees with any questions they may have during an event. Finally, Luminate offers interactive and digital display solutions to help increase engagement. With so much across the platform, clients are said to be enjoying the experience of using Freeman Digital Solutions. Recently, a client reported that the Fluent chatbot was able to answer over 7,400 questions at about 92 percent accuracy.  

“We are able to work with clients to create the solution that works best for their company and their event,” says Danielle Puceta, senior vice president, digital. “Having a partner like Freeman to help them through the ideation process and the execution makes them more comfortable with trying new ideas and technologies.”   

The largest tourism player in the Arctic, Off the Map, is using its platform to create an entirely new “Truly Green Aurora” experience, focused on combating climate change and creating a deeper connection between guests and the environment.


On Nov. 1, global hospitality group, Benchmark added Manor Vail Lodge to its Colorado portfolio. Established in 1965 and situated at the base of Vail Mountain’s Golden Peak, its location offers picturesque views, yet is within walking distance from the ski slopes, shops and restaurants, giving guests the perfect mix of fun and relaxation.


In January 2020 Thompson Hotels will open its latest property, Thompson Washington D.C. Located in the “The Yards” neighborhood, Thompson Washington D.C. will be the first lifestyle hotel to open its doors in the developing area. Close to the Capitol Riverfront and the Anacostia River and Nationals Park, the new property offers impeccable views paired with specialty shops and various local restaurants to suit the needs of many.