Known for its intuitive service and boutique luxury experiences, The Kessler Collection now welcomes longtime employee, John Luckett, into his new role as the chief operations officer.
“The Kessler Collection has earned a stellar reputation in the industry and I’m honored to support the future growth of our exceptional portfolio of properties,” said Luckett. “My past experience includes leadership positions in large, 900-room city hotels, luxury resorts and boutique hotels. My most recent experience as opening general manager at the Grand Bohemian Asheville will be very beneficial, as we open four new hotels in Savannah, Charlotte, Greenville and Atlanta over the next three years.”
With an expanding portfolio, CEO and Founder Richard C. Kessler knows “it will take a strong leader to coordinate and guide our operations team to new heights,” and believes Luckett is up to the task, having earned the General Manager of the Year award for the last three years.
Since starting at the company in 2008, Luckett has a clear understanding of its mission. “After nine years, I can live out Richard C. Kessler’s mission for hospitality. Our hotels inspire guests to wander and enjoy the Bohemian experience. The ambience can be felt in each hotel, where guests are encouraged to let their creativity come out to play.”
In his new, brand management position, Luckett will lead the portfolio’s general manager team while working alongside corporate directors to ensure hotel operations stand in support of the brand’s mission, values and trajectory.
“I’m excited for this opportunity to add value to the team, continue to challenge myself and build on an environment where excellence is the standard, continued Luckett. “I look forward to working with the entire Kessler Collection team and build upon the high level of guest service that we currently provide.”
Luckett is grateful for the opportunity to “lead his teams in an environment where one is inspired every day.” It is in this environment that Luckett will strengthen the company’s collection and provide additional opportunities for talented Grand Performers, “which is how we refer to our associates,” said Luckett.
“I’ve been very fortunate in my career to have worked with some great leaders who have mentored me and I enjoy mentoring others,” said Luckett. “In fact, since accepting this new position, I have talked with the leaders who have been my mentors to let them know how valuable that mentorship was and I hope to inspire it in others, as well.”
Prior to his 20-years in paid hospitality, Luckett’s grandparents mentored him at their family-owned restaurant. Luckett reminisced, “I watched my grandparent’s passion for hospitality and learned how to create personalized guest experiences. They were very hard working, hands-on operators. This experience inspired me to major in Hotel/Restaurant Management at Western Kentucky University.”
The Kessler team is excited to see such a deserving manager stay within their family brand, gain more responsibility and have a hand in the brand’s expanding portfolio of boutique luxury.