• Annual Rose Award Winners Announced

     
    POSTED September 18, 2016
     

Recently, the Detroit Metro Convention & Visitors Bureau hosted their 22nd Annual Recognition of Service Excellence Awards at the Detroit Institute of Arts. Nominations are provided by clients, guests, supervisors, and the public; the awards recognize outstanding customer service. This award ceremony has six categories, a special Overall Service Champion category.

“Metro Detroit has a talented hospitality community and the ROSE Awards is our opportunity to honor those individuals that often don’t get the recognition they deserve,” says Larry Alexander, DMCVB President & CEO.

The winners of the 2016 awards include:

* Attractions and Casinos: Tanisha Weathers, tour guide at the Motown Museum

* Behind the Scenes: Nick Board, operations manager at the Wayne State University Student Center

* Hotels: Gary Keoleian, bellman at The Townsend Hotel

* Restaurants: Carol Szalay, senior restaurant supervisor at The Dearborn Inn Marriott Hotel

* Transportation: Mohammed Rahaman, valet driver at Courtyard by Marriott in Downtown Detroit

* Volunteers: Joe Scafero, airport ambassador at Wayne County Airport Authority

* Overall Service Champion: Bertaina Aboot, room attendant at MotorCity Casion Hotel, for outstanding work ethic, and great customer service

Event planners often schedule meetings and events in natural places near wilderness areas, at waterfront resorts, and at mountain event spaces. But there are many ways to bring nature into your events by making use of the architectural concept of biophilic design, which can be defined as seeking to engage most people’s innate desires to affiliate with nature in the modern built environment. If you think of yourself as an “event architect,” you can use nature to stimulate the senses. 

 

It won’t be quite the same as ordering a pizza or nachos to be delivered to your front door but getting eats at venues is taking a leap toward convenience with a new collaboration: DoorDash has become ASM Global’s “On-Demand Delivery Platform” partner, launching at ASM Global’s top North American arenas, stadiums, theaters, and convention centers in the coming months. The partnership will allow attendees to skip traditional lines by leveraging DoorDash services to order within the arena for pickup.

 

Located on the River Walk, the Hyatt Regency San Antonio Riverwalk has completed its $38 million renovation just in time for its 40thanniversary. The renovation broke ground in December 2021. The hotel’s 602 guestrooms and 28 suites were redesigned to reflect an upscale urban experience.