• Planner’s Pocket Dictionary: Internet Terms

    FROM THE Spring 2014 ISSUE

    Tear out this one-sheet and stash it in your back pocket for future reference. Tear out this one-sheet and stash it in your back pocket for future reference.  

When searching for venues, IT capabilities and support often come into the equation for event planners. We connected with Juan Carlos Bosacoma at CIO Landing for some insight into key terminology that Internet-savvy planners should know.

airplay: networking media wirelessly between two devices to stream audio/video during events.

bandwidth: data transfer rate; the amount of data that can be carried from one point to another in a given time period-usually quantified in megabits per second.

cloud computing: virtual storage on the Internet.

communication platform: complex wireless routing system in a large venue.

Content Managment System (CMS): a computer system that allows publishing, editing and modifying content as well as site maintenance from a central page; often used for online registration.

dedicated network: a type of Internet hosting in which an event establishes a private, secure network.

digital hangout: a digital networking space, often with a live counterpart, where "attendees" can live chat with other showgoers, contribute to polls and surveys, blog and/ or post to social media.

hybrid event: trade show, conference or event that combines a live in-person event with a virtual online component.

Internet Protocol (IP) address: a numerical label assigned to each device participating in a computer network that uses the Internet Protocol for secure communication.

Internet Service Provider (ISP): private company or government organization that connects clients to the Internet.

IT support: the company or staff person who manages a venue’s technical support.

live streaming: broadcasting of live events via the Internet.

MBPS: megabits per second; term used to quantify Internet speed.

online auditorium: a digital viewing space, often with a live counterpart, dedicated to the delivery and presentation of both live and on-demand video or audio presentations.

ports: hardline network connection points comprised of tiny electronic lanes, through which Internet working data travels in and out.

port forwarding: the technique of opening specific network ports in a venue for customized access to apps. 

redundant Internet: built by IT teams to back up Internet routes and bandwidth for special events.

router: connects networks to the Internet.

splash page: extension of a website often built with a backslash for onetime events.

switch: an electronic device, through which hardwire computers converge to communicate.

telco closet: a small room, in a venue, that encloses telecommunications network systems and devices; location and capabilities are very important for planners.

The CDC defines close contact as within six feet or less, for 15 minutes or more with someone who tests positive for COVID-19. At gatherings of many kinds, contact tracing is used to trace the people that someone has come into contact with, before they learn that they have tested positive. This allows the people that the sick person came into contact with to be aware of the situation, and to make health-informed choices. 


In 2020, Houston First Corp. (HFC) reported that the city was slated to host 252 meetings and 611,000 room nights. By March 14, the Bayou City had already hosted 115 conventions and 137,400 room nights. Then the pandemic hit, and meetings and events across the country came to a screeching halt.

We asked Michael Heckman, acting president and CEO of Houston First Corp. (HFC) how the health crisis has influenced the organization’s business model moving forward.


Chances are, you won’t know you’re living through history until it’s too late. It’s already happening. A chain reaction has been set in motion and the ground has begun to slide beneath your feet.

This past year has been a whirlwind to say the least. As a global pandemic sent the world reeling, planners were left grasping for footholds as the event industry was brought to a standstill, and many of the most fundamental elements of live meetings and events were cast in a new light.