Ever been part of a group that has tried to ring up a large order at a casual on-mountain dining venue that serves food and drink cafeteria style? The dining style, meant to be a short lunch stop to get skiers and snowboarders back on the slopes as quickly as possible, frequently turns into chaos while waiting for cashiers to ring up individual items on a tray. Now, meeting and event planners can rejoice as there is new technology that makes the process much easier at four ski resorts.
Mashgin is speeding up both dining scanning and payment at Winter Park Resort in Colorado and Palisades Tahoe, Big Bear Mountain Resort and Mammoth Mountain in California, all part of Alterra Mountain Company. New touchless self-checkout kiosks by Mashgin enable customers to check out in seconds, shortening lines, improving the guest experience, and reducing planner headaches.
This marks the first deployment of computer vision-powered self-checkout terminals at ski destinations in the United States. Mashgin uses AI-powered computer vision to recognize and ring up objects up to 10x faster than traditional checkout with a cashier. According to IBM, computer vision is “a field of artificial intelligence (AI) that enables computers and systems to derive meaningful information from digital images, videos, and other visual inputs and take actions or make recommendations based on that information.”
Developed specifically to accommodate groups and families, Mashgin’s new multitray functionality feature captures multiple trays of food and beverage items and rings each up in a single checkout transaction, making it easy to use self-checkout for multiple trays of food and pay in one transaction. Founded in 2013, Mashgin is a privately held company headquartered in Palo Alto, California.