customer service

Meet Victoria Lewis

These interviews are part of a series that highlights new hires within the industry. Have you recently started a new role or do you know someone who has? Submit your ideas to brittany.trevick@tigeroak.com.

Victoria Lewis was recently hired as national sales manager at Visit Aurora in Colorado.

 

1. What are you looking forward to the most in your new role as national sales manager?

Annual Rose Award Winners Announced

Recently, the Detroit Metro Convention & Visitors Bureau hosted their 22nd Annual Recognition of Service Excellence Awards at the Detroit Institute of Arts. Nominations are provided by clients, guests, supervisors, and the public; the awards recognize outstanding customer service. This award ceremony has six categories, a special Overall Service Champion category.

Why Guest Service Matters Now More Than Ever

Whether you're an event planner or a member of the hospitality industry, customer service should be very important to you.

Look around: When it comes to service, the world has changed. We pump our own gas, we use ATMs for most banking transactions, and we scan and bag our own groceries. As businesses continue to automate and reduce expenses, self-service has become the norm.

Subscribe to RSS - customer service