The perfect team member always responds to questions correctly, never calls in sick and works around the clock without complaint. While these qualities may be hard to come by in humans, EventBots, by Sciensio—chatbots which use artificial intelligence to answer attendee questions—can make the lives of event staff members infinitely easier.
EventBots, by Sciensio presented at the 2018 Meeting Professionals International World Education Conference and won the Tech Showcase because of its innovative and effective invention.
Planners can purchase an EventBot, upload important information and details about their event, turn the bot on and go live between one week and several months before the event. Once live, attendees can text the bot to ask about event specifics like Wi-Fi, menus, schedules and parking. They’ll receive an answer in seconds. EventBots can also be customized, allowing the bot to function not only as an information hub, but also as an extension of the event’s branding. Customizable bots can be given a name, avatar, and personalized response style to fit the tone of the event.
“Everyone can text, so everyone can use a bot. It’s simple and intuitive for attendees and easy for organizers,” says Chuck Elias, CEO of EventBots, by Sciensio. Participants can ask the bot a question once and then access it again in their messages easily whenever needed. “Truly, the bots are all about engaging with event participants. It’s every planner’s goal to make the details of an event experience easy, so attendees can focus on the event itself. EventBots are a tool to help make that happen.”