• Greater Lansing CVB and Team Lansing Foundation Announce CTA of the Year

     
    POSTED March 16, 2017
     

Michigan’s Team Lansing Foundation, along with the Greater Lansing Convention and Visitors Bureau,revealed Doug Klein, CTA, executive director of the Mason Area Chamber of Commerce, as the 2016 Greater Lansing Certified Tourism Ambassador of the Year. He received his award at the 2017 Greater Lansing CVB Annual Meeting held on Feb. 21 at the Kellogg Hotel and Conference Center in East Lansing; Klein is one of more than 500 CTAs in the area.

“Doug exemplifies the goals of the CTA program by being outgoing and helpful during his interactions with visitors, encouraging them to visit our many community assets and to experience, explore and then welcome others to the Greater Lansing community,” says Jack Schripsema, president,GLCVB and executive director, Team Lansing Foundation.

Through a series of reading assignments and one half-day, in-class session and exam, the Greater Lansing Certified Tourism Ambassador program prepares participants for hospitality and tourism-related positions. Participants receive in-depth training and education of the area’s many assets. At the end, participants receive a nationally recognized certification designation for their resume.

“Tourism is about creating experiences, and front-line workers can have the biggest impact on making a visitor’s time in Greater Lansing memorable,” says Schripsema.

Although the program focuses mainly on the hospitality community, any interested Greater Lansing resident may enroll. The cost for the course is $20 per person;  group rates also are available. To access a class schedule and obtain additional information visit lansing.org/cta.

BIG Wall Décor challenges the notion that owning large, beautiful artwork is only for the wealthy art connoisseur. With more than 20 years of experience printing for luxury brands, the BIG Wall Décor team uncovered a new print/framing solution that makes it easy and affordable (pieces start at $125) to display large-scale, on-trend artwork in trade show booths, at events, in the office, and at home. 

 

The meetings and events industry has faced its fair share of ups, downs, and everything in between since early 2020. There have been lessons learned, approaches changed, and flexibility fostered to keep moving ahead during the pandemic. Let’s take a quick look at what to expect for 2023 through the lens of the 12th annual Global Meetings & Events Forecast, produced by American Express Meetings & Events, a division of American Express Global Business Travel. 

 

In September, the New York Times released its 2022 Restaurant List of the 50 eateries and restaurants across the country they are most excited about. So, I decided to chat with some of the chefs and managers that run these delicious establishments to get the inside scoop on their businesses.

Brennan’s Restaurant—New Orleans, Louisiana