• Hyatt Regency Minneapolis’ Samson Desta Earns a Meet Minneapolis Hospitality Hero Award

     
    POSTED March 8, 2017
     

Samson Desta, a room service attendant for the Hyatt Regency Minneapolis, was awarded the Hospitality Hero award by Meet Minneapolis Convention and Visitors Association. The award is given out quarterly to members of the Minneapolis hospitality community who are nominated by their colleagues.

“Desta embodies authentic hospitality and is a great ambassador for Hyatt and for Minneapolis," says Vince Vito, director of sales and marketing.

The Hospitality Hero award recognizes an individual or company that has made an impact on Minneapolis through their work in the industry. For more information about Meet Minneapolis head to Minneapolis.org.

“Samson listened and understood my needs and delivered more than just a meal, he delivered an experience that made me feel special and welcome,” says meeting connections sales manager, Michael Rudy. “It was Samson’s effort in taking the extra few minutes to have a conversation that truly reinforced our commitment to the Hyatt’s purpose through the foundation of care.”

 

BIG Wall Décor challenges the notion that owning large, beautiful artwork is only for the wealthy art connoisseur. With more than 20 years of experience printing for luxury brands, the BIG Wall Décor team uncovered a new print/framing solution that makes it easy and affordable (pieces start at $125) to display large-scale, on-trend artwork in trade show booths, at events, in the office, and at home. 

 

The meetings and events industry has faced its fair share of ups, downs, and everything in between since early 2020. There have been lessons learned, approaches changed, and flexibility fostered to keep moving ahead during the pandemic. Let’s take a quick look at what to expect for 2023 through the lens of the 12th annual Global Meetings & Events Forecast, produced by American Express Meetings & Events, a division of American Express Global Business Travel. 

 

Nearly all hotels are experiencing staffing shortages, according to a new member survey conducted by the American Hotel & Lodging Association (AHLA). AHLA conducted the latest Front Desk Feedback survey of nearly 200 hoteliers Sept. 12-19, 2022.

Eighty-seven percent (87%) of survey respondents indicated they are experiencing a staffing shortage, 36% severely so. The most critical staffing need is housekeeping, with 43% ranking it as their biggest challenge.