Saturday, February 15, 2025
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Palmer House Hilton Introduced New Tech Program

By M+E Staff

Palmer House Hilton will introduce its newest program this fall: the HCN computer tablet Navigator. The HCN Navigator will provide every guest with important information about the hotel including amenities, restaurants, room service, hotel history and more.
 
Navigator is a 24/7, self-service portal that will assist in guest service and satisfaction. In addition to hotel information, the HCN tablet Navigator will give guests access to city directories, high-speed internet, directions and maps of the Chicago area. Corporate groups and convention organizers can use the Navigators to broadcast vital event information to their attendees from the comfort of their rooms.  After the initial roll out, extra services will be added to the tablets, including flight online check-in and boarding pass printing, as well as in-room dining ordering. 
 
The addition of the HCN Navigators to the hotel will continue its technological advancement as a leader for meetings and incentive travel in Chicago, offering guests, business travelers and corporate groups endless resources at their fingertips.

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