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United Airlines Launches Live Activities for iPhone

United Airlines becomes the first air carrier to offer feature providing flyers with real-time access to flight information at a glance

By Todd R. Berger

United Airlines is the first air carrier to support Live Activities for iPhone CREDIT Adobe Stock/fifg
United Airlines is the first air carrier to support Live Activities for iPhone CREDIT Adobe Stock/fifg

Chicago-based United Airlines has added support for Live Activities for iPhone, giving customers real-time access to their boarding pass, gate and seat number, and countdown clock to departure time on their Lock Screen or while unlocked in the Dynamic Island, all without opening the United app.

United Airlines customers check their mobile boarding pass and flight status nearly 800,000 times each day, and this new feature makes it even easier and faster for United flyers to receive timely updates and find important flight details.

“We’re seeing soaring demand for travel this summer, and Live Activities puts all the flight information you need right at your fingertips, whether your iPhone is locked or you’re doing something else like checking email, listening to music, or texting friends,” says Linda Jojo, chief customer officer for United. “This new feature is another way United is leveraging technology to improve our customers’ travel journey. It’s going to save passengers a lot of time, and we think they’re going to love it, especially during a busy travel season.

Live Activities helps United Airlines customers with iPhones stay informed in real time, so they can see live flight updates, flight details, and alerts right on the Lock Screen or in the Dynamic Island on iPhone 14 Pro and iPhone 14 Pro Max.

With a quick glance at the iPhone screen, customers can:

  • Get details like the flight number, on-time status, inbound aircraft status, estimated departure and arrival times, and more in the Live Activity on the Lock Screen or the Dynamic Island when expanded
  • Open their boarding pass directly from the Live Activity to easily scan during security check-in or while boarding a flight
  • See departure and arrival gates, pre- and in-flight countdowns, and baggage carousel information right in the Dynamic Island

To experience the new features, customers should verify that their iPhone is running iOS 16.1 or later and their United Airlines app is up to date.

united.com

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