Global Spectrum, the facility managers of Historic Boardwalk Hall and the Atlantic City Convention Center, revealed increased progress for both venues during the organization’s first full year of management.

According to Fran Rodowicz, general manager, the company increased the amount of activity, created new affordable labor agreements, improve the technology infrastructure, raised customer service scores and more. Global Spectrum took over the facilities, owned by Casino Reinvestment Development Authority on Jan. 1, 2014.  

“By collaborating with our client CRDA—and local partners ACA and Meet AC—we were able to increase business for both venues and for the Atlantic City region,” says Rodowicz.

Highlights of the company’s first year include:

  • An increase in business at both facilities
  • New labor agreements with unions
  • Smart City, Global Spectrum’s partner, introduced technology and communications that improved the facilities’ infrastructure
  • Improved customer service scores
  • Raised money for nonprofits within the community
  • Created a new website
  • Increased group sales by 101 percent
  • Reached a client return rate of 65 percent.

Global Spectrum is expected to host more concerts at Boardwalk Hall during the first quarter of 2015 than in any other year sine the renovation in 2002.

“We are certainly very pleased with the professionalism, expertise and impressive results that Global Spectrum has produced for us this year,” says John Palmieri, CRDA executive director.  “I am excited for all of the wonderful events that are coming to Atlantic City in 2015 as our partners at Global Spectrum continue to market our two state-of-the-art facilities.”

BIG Wall Décor challenges the notion that owning large, beautiful artwork is only for the wealthy art connoisseur. With more than 20 years of experience printing for luxury brands, the BIG Wall Décor team uncovered a new print/framing solution that makes it easy and affordable (pieces start at $125) to display large-scale, on-trend artwork in trade show booths, at events, in the office, and at home. 

 

The meetings and events industry has faced its fair share of ups, downs, and everything in between since early 2020. There have been lessons learned, approaches changed, and flexibility fostered to keep moving ahead during the pandemic. Let’s take a quick look at what to expect for 2023 through the lens of the 12th annual Global Meetings & Events Forecast, produced by American Express Meetings & Events, a division of American Express Global Business Travel. 

 

Results from the Incentive Research Foundation’s (IRF) 2022 Incentive Travel Destination Preferences & Their Impact on Motivation confirmed that interest in incentive travel as a motivating sales reward is at an all-time high. 91% of 405 survey respondents described group incentive travel as extremely or very motivating compared to 80% last year. Individual incentive travel was rated even higher as a motivational award at 96% versus 84% last year.