Global Spectrum, the facility managers of Historic Boardwalk Hall and the Atlantic City Convention Center, revealed increased progress for both venues during the organization’s first full year of management.

According to Fran Rodowicz, general manager, the company increased the amount of activity, created new affordable labor agreements, improve the technology infrastructure, raised customer service scores and more. Global Spectrum took over the facilities, owned by Casino Reinvestment Development Authority on Jan. 1, 2014.  

“By collaborating with our client CRDA—and local partners ACA and Meet AC—we were able to increase business for both venues and for the Atlantic City region,” says Rodowicz.

Highlights of the company’s first year include:

  • An increase in business at both facilities
  • New labor agreements with unions
  • Smart City, Global Spectrum’s partner, introduced technology and communications that improved the facilities’ infrastructure
  • Improved customer service scores
  • Raised money for nonprofits within the community
  • Created a new website
  • Increased group sales by 101 percent
  • Reached a client return rate of 65 percent.

Global Spectrum is expected to host more concerts at Boardwalk Hall during the first quarter of 2015 than in any other year sine the renovation in 2002.

“We are certainly very pleased with the professionalism, expertise and impressive results that Global Spectrum has produced for us this year,” says John Palmieri, CRDA executive director.  “I am excited for all of the wonderful events that are coming to Atlantic City in 2015 as our partners at Global Spectrum continue to market our two state-of-the-art facilities.”

Oklahoma City officials recently unveiled the MAPS 3 Oklahoma City Convention Center’s new brand featuring a colorful, high-energy logo.

“Everyone has seen the rise of the MAPS 3 Oklahoma City Convention Center on the east side of Scissortail Park, and its completion will be another MAPS game-changer for our City,” says Mayor David Holt. “Today’s logo unveiling is another milestone on that path.”

 

Hard Rock International has announced its partnership with Clean the World (CTW), a leading organization in WASH (water, sanitation and hygiene). This partnership provides business travelers the opportunity to participate in a team-building activity while giving back to the community by putting together hygiene kits for those in need.

 

HALL Arts Residences has recently announced that this December, the Dallas art-focused hotel will allow guests to explore five beautifully art-filled indoor and outdoor spaces.