• Marriott's 2016 Guest Satisfaction Survey Ranks Ambassador Hotel Tulsa as No. 1 Worldwide

     
    POSTED April 13, 2017
     

Through Marriott International's guest satisfaction survey process, Ambassador Hotel Tulsa has been announced as top among full-service Marriott hotels. The Tulsa hotel, owned and operated by Coury Hospitality, is one of 5,700 Marriott properties around the world.

"It's been an incredible honor being a member of this prestigious collection of hotels," says Andrew Mungul, general manager of Tulsa's Ambassador Hotel. "I've always known our team was exceptional, but to have the validation from our guests that our hotel provided them a more memorable experience over all others, it's truly something special."

The surveys come from verified stays and are conducted randomly at checkout via email. Guests are asked 35 questions to evaluate their experience at the hotel. With Marriot's five-star rating system, guests can rate a variety of the hotel's aspects including arrival, hotel impression, staff interaction, room comfort and cleanliness, amenities and restaurant/bar satisfaction.

Historically a residence for oil barons and wealthy families, Ambassador Hotel Tulsa is now a Four Diamond-rated boutique hotel, part of the Marriot Autograph Collection. Guests have raved over the hotel's elegance, European interior design and Mediterranean-inspired architecture. The Chalkboard is the hotel's on-site, family-owned restaurant, featuring top-tier cuisine for any type of meal and occasion.

Coury Hospitality, a full-service hospitality company, represents the hotel. Among Coury Hospitality's other hotel locations are Kansas City, Mo., Wichita, Kan. and Oklahoma City, Okla. While Tulsa's Ambassador Hotel is a social and cultural hub for many Oklahoma natives, Marriott hotels around the world have always strived to be number one.

"It was our goal to build the best hotel in the Americas, not just Tulsa, Oklahoma," says CEO of Coury Hospitality, Paul Coury.

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