Fortune magazine and Great Place to Work—a global leader in workplace culture—have named Hilton the No. 1 World’s Best Workplace for the first time ever. Hilton has appeared on the “World’s Best” list eight consecutive times since 2016.
“Around the world at Hilton, our 460,000 team members are united by a common purpose: to fill the earth with the light and warmth of hospitality,” says Chris Nassetta, president and CEO of Hilton, in a prepared statement. “That purpose was formed more than a century ago, when Conrad Hilton set out to change the world through travel. He built this company on the noble premise that Hilton could be a force for good in the world, and famously urged us all to think big, act big, and dream big. Today’s recognition by Great Place to Work and Fortune is validation that our team members were the people he imagined in his bright vision for the future. It is their dedication, hospitality, and passion for the stays they create that has made Hilton the No. 1 best place to work in the world.”
Hilton provides best-in-class benefits to both hourly and salaried team members, including expanded parental leave, adoption assistance, and travel benefits. According to the hospitality brand, Hilton is dedicated to building an inclusive culture that “supports team members at every stage of their personal and professional journey and empowers each of them to bring their true, authentic self to work.”
In identifying the World’s Best Workplaces each year, Great Place to Work has companies take part in a rigorous, data-based model that quantifies the employee experience. “The process includes soliciting employee feedback through surveys, collecting data about company culture and workforces and achieving certification status,” a statement from Hilton reads. “From there, companies must be identified as outstanding global employers by appearing on at least five Best Workplaces lists in Asia, Europe, Latin America, Africa, North America, or Australia during 2022 or early 2023.” Positive feedback from Hilton employees spanning 124 countries and territories earned the company its title. Earlier this year, Hilton was also named the Best Place for Women in the U.S.
Hilton, along with the Hilton Global Foundation, also announced this month the launch of Hilton Cares, a program that will provide $500,000 in scholarships and financial assistance to team members and members of the community interested in the hospitality industry. Applications will open in early 2024.