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Miraval Resorts Teams Up with Mental Health Organization to Support Guest & Employee Wellbeing

By M+E Staff

More and more awareness is being brought to the issue of emotional wellness in the workplace. Hardly immune from the challenges of stress and burnout, the hospitality industries have some of the highest rates of work-related mental health issues.

Miraval Resorts & Spas, a leader in wellness destinations, is addressing these issues by expanding its collaboration with NAMI (National Alliance on Mental Illness), the country’s largest grassroots organization dedicated to supporting those affected by mental illness.

This is the second year of the Miraval and NAMI partnership. It began in 2021 with the launch of guest and colleague events between the two organizations. That included developing Sensory Journeys, a multi-part series of meditations, mantras and serenity videos created by Miraval specialists at Miraval Arizona, Miraval Berkshires, and Miraval Austin. 

In 2022, additional resources have been developed to support employee wellbeing. Miraval and NAMI launched “Inspiring Workplace Wellness,” a virtual series designed to ensure Miraval employees have the tools to “mindfully navigate the workplace and foster self-care, supporting their mental wellbeing both in the workplace and in their personal lives.” Employees completed a survey to share topics that they would like to address, from beating burnout and navigating stressful world events to prioritizing self-care and breaking the stigma of mental illness. The virtual one-hour sessions began in May 2022 and are available for employees to reference “as they move through their wellness journeys.”

“We’ve always taught our guests that balance is not something you find, it is something you create and through our renewed collaboration with NAMI, we are giving our colleagues the tools they need to create a life in balance,” says Susan Santiago, head of Miraval Resorts & Spas. “Together, we plan to develop resources that guide Miraval colleagues as they elevate their mental wellbeing and support them as they make wellness a way of life.”

In celebration of World Mental Health Day on October 10, 2022, Hyatt colleagues will have the opportunity to hear from NAMI Chief Development Officer Jessica Edwards for two virtual panels with the mission of discussing mental health topics with a broader global audience.

Miraval Austin is also planning to host NAMI CEO Daniel H. Gillison Jr., alongside NAMI Chief Medical Officer Dr. Ken Duckworth and the NAMI HelpLine team, for a training session and retreat in early 2023. The NAMI HelpLine is a peer-to-peer resource that provides guidance to people living with a mental health condition, their family members, and caregivers. This complimentary experience will provide the members of the NAMI HelpLine an opportunity to receive essential training and education for their mission-critical work, while also giving them an opportunity to recharge and practice self-care.

“The pandemic and a resulting mental health crisis have put the importance of work/life balance and self-care front and center,” says NAMI Chief Development Officer Jessica Edwards. “We are proud to work with Miraval Resorts & Spas to support their colleagues as we promote mental health in this new reality.”

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