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Annual Rose Award Winners Announced

By M+E Staff

Recently, the Detroit Metro Convention & Visitors Bureau hosted their 22nd Annual Recognition of Service Excellence Awards at the Detroit Institute of Arts. Nominations are provided by clients, guests, supervisors, and the public; the awards recognize outstanding customer service. This award ceremony has six categories, a special Overall Service Champion category.

“Metro Detroit has a talented hospitality community and the ROSE Awards is our opportunity to honor those individuals that often don’t get the recognition they deserve,” says Larry Alexander, DMCVB President & CEO.

The winners of the 2016 awards include:

* Attractions and Casinos: Tanisha Weathers, tour guide at the Motown Museum

* Behind the Scenes: Nick Board, operations manager at the Wayne State University Student Center

* Hotels: Gary Keoleian, bellman at The Townsend Hotel

* Restaurants: Carol Szalay, senior restaurant supervisor at The Dearborn Inn Marriott Hotel

* Transportation: Mohammed Rahaman, valet driver at Courtyard by Marriott in Downtown Detroit

* Volunteers: Joe Scafero, airport ambassador at Wayne County Airport Authority

* Overall Service Champion: Bertaina Aboot, room attendant at MotorCity Casion Hotel, for outstanding work ethic, and great customer service

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