The People

The People

-The People-
BY Gwendolyn McNutt, CSEP

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Meet Dawn Young, VP of Hotel Sales, Choose Chicago

Dawn Young first joined Choose Chicago in June 2005 as director of association sales, and in May this year, was promoted to vice president of hotel sales. It’s a perfect example of rising up the ranks for someone who’s so passionate about moving tourism forward. Though her experience in the industry runs deep, she’s got her work cut out for her to keep the numbers growing: Chicago set a tourism record in 2017 with more than 55 million visitors. A major reason for that? “Chicago just rocks accessibility,” says Young.

A Day in the Life of: Erica Yack, Spiaggia's Director of Sales

Each morning at 6:15 a.m., Spiaggia Director of Sales Erica Yack wakes up, drinks her coffee, walks a mile to her office at 980 N. Michigan, and works on returning hundreds of emails and voicemails (including at least 12-15 RFPs a day). But if that was the most rigorous part of her routine, it would be a quiet day for Yack, who is constantly caught in a balancing act that includes managing client demands, following up on leads, executing events and leading a small sales team at the fine-dining restaurant. 

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