These interviews are part of a series that highlights new hires within the industry. Have you recently started a new role or do you know someone who has? Submit your ideas to firstname.lastname@example.org.
Frank Casarez, Jr. was recently hired as the general manager of The Nautical Beachfront Resort.
1. What are you looking forward to the most in your new role?
Over time, taking the property to the next level in service and the product. This property is so unique, it’s simply breathtaking.
2. How do you think past experiences have prepared you for this role?
In my past experiences, I have had the very fortunate opportunity to work along with talented leaders observing and learning from them, which has prepared me for my past and current roles' responsibilities.
3. How did you get into the industry?
Through a friend who had asked to play in a softball tournament for a large hotel company. I did, however, end up working full time in guest services after the tournament finished and years later, I’m still working in this industry that enjoy.
4. What are you hoping to achieve in your new role?
To bring new leadership and guidance to a new staff and watch our progress grow while meeting company and ownership expectations.
5. What do you enjoy most about the industry?
It’s daily dynamics in how each day can bring different opportunities. You can have the best plan laid out for the day, but there are always the unknowns that can bring chaos and challenges and its how you adjust to make memorable stays for guests.