These interviews are part of a series that highlights new hires within the industry. Have you recently started a new role or do you know someone who has? Submit your ideas to firstname.lastname@example.org.
Justin Budyak was recently hired as the complex director of sales & marketing for The Brown Place Hotel & Spa.
1. What are you looking forward to the most in your new role?
I am looking forward to being part of such a historic Denver institution and helping to continue to carry on the rich history and monumental events that have happened at the Brown Palace throughout time.
2. How do you think past experiences have prepared you for this role?
I have been preparing for this role my entire career. Having grown up in the industry, being part of a variety of different hotel brands as well as other historic properties, I have an understanding of what needs to be accomplished to ensure the history is upheld and the proper growth is achieved, to keep this hotel going for another 127 years.
3. How did you get into the industry?
I have been in hospitality since I was 13 years old. Growing up in the northwest suburbs of Chicago, my father owned a catering company. I spent many weekends and summers working a variety of corporate and social events across the Chicago land area. I fell in love with bringing joy to people, through being part of and delivering great experiences to such meaningful events in their lives. After I graduated high school, I moved out to Denver to pursue a career in hospitality. I attended Johnson & Wales University in Denver, as one of the first classes at their Denver campus. While attending school, I took an internship at the Hotel Boulderado, in Boulder. I have been working in hotels ever since and loving every moment of it.
4. What are you hoping to achieve in your new role?
I am hoping to continue to uphold and promote the rich history of the beautiful Brown Palace Hotel & Spa. What a great opportunity to deliver an experience to our guests and clientele that allows them to take a trip through time, to see the history of this great city of Denver as it has unfolded over the last 127 years. In addition, being part of a team that prides itself on providing world class service to all who come through our doors.
5. What do you enjoy most about the industry?
I really enjoy the people. The unique thing about working in a hotel is you have staff members and guests that come from all walks of life. Hearing their stories, who they have met and where they came from, it really makes you appreciate how amazing people are and how much you can learn by taking the time to listen and get know them.