These interviews are part of a series that highlights new hires within the industry. Have you recently started a new role or do you know someone who has? Submit your ideas to email@example.com.
Kelly Snyder was recently appointed general manager of Emery.
1. What are you looking forward to the most in your new role?
I am mostly looking forward to developing my team and watching them do what they love.
2. How do you think past experiences have prepared you for this role?
This is what I have been working toward since I started in this industry 22 years ago. Having spent years moving around the country and working every position within the hotel, you truly realize what it takes to run a hotel. It takes a village and to be a leader you need to remember where you were. I do always say that I don’t need to be the smartest person in the room – I just have to hire the smartest people and that is what makes a great GM; being humble is imperative.
3. How did you get into the industry?
I got into this industry kind of by chance. When I had to pick my major in college I was not quite sure what my calling was, as most 19-year-old kids don’t! At the time, I thought that working in this industry sounded like one big party! Nothing sounded better than traveling and meeting new people, so I went for it. I started in the front office and worked desk shifts (and even bartended) throughout college.
4. What are you hoping to achieve in your new role?
What I hope to accomplish is what any GM hopes to, and that is success. Competition drives me and is something that I have grown to love. It helps having a unique product like Emery, which presents limitless opportunities for our team to provide unparalleled experiences for our guests.
5. What do you enjoy most about the industry?
I think my father said it best: “ They pay you to have that much fun.” I say that only as he was a vice president for Kraft Foods, and his days were very different than what my days are! Overall, I enjoy getting to develop talent, connect with amazing people, and being a part of something that is unique and special. Understanding that you are not on an island you must include your team and work to develop your talent. I love when I hear that someone wants my job. It reminds me that it's my responsibility to develop our future leaders!