service

Meet Alyssa Alexander

These interviews are part of a series that highlights new hires within the industry. Have you recently started a new role or do you know someone who has? Submit your ideas to brittany.trevick@tigeroak.com.

Alyssa Alexander was recently hired as director of catering at Hotel Allegro in Chicago.

1. What are you looking forward to the most in your new position as director of catering?

Roberts Event Group Partners with ACA

Atlantic City Ambassador and Roberts Event Group have announced that Atlantic City Ambassador will become a division of Roberts Event Group. Atlantic City Ambassador is a full-service event coordination company specializing in the Atlantic City area.

Sheraton Miami Airport Hotel Transformation is Complete

The Puccini Group, an internationally recognized hospitality firm, has completed its $10 million renovation of the Sheraton Miami Airport Hotel & Executive Meeting Center. The transformation includes all 405 guest rooms, the lobby, outdoor pool, and entryway of the property. The hotel, while still remaining true to the original Sheraton atmosphere and style many guests know and love, now features a modern tropical-resort-like feel.

Skirvin Hilton Hotel Receives Highest Praises

The Skirvin Hilton Hotel has been recognized with the 2016 Bright Blue Futures Award for full-service hotels with less than 500 rooms from Hilton Hotels Corporation. It was also ranked number one throughout all Hilton full-service hotels for superior service as measured by guest satisfaction.

Meet Michael Salerno

These interviews are part of a series that highlights new hires within the industry. Have you recently started a new role or do you know someone who has? Submit your ideas to brittany.trevick@tigeroak.com.

Michael Salerno was recently hired as the general manager for Neighborhood Services at Omni Frisco Hotel in Frisco, Texas.

1. What are you looking forward to in your new role as General Manager for Neighborhood Services at Omni Frisco Hotel?

Pinstack Announces Third North Texas Location

This fall, Allen, Texas, will have the third location of Pinstack—a 46,000-square-foot venue that will have 26 bowling lanes with lane-side food and beverage service.

The new location will offer a two-level laser tag arena, a rock-climbing wall and high-ropes court suspended 20 feet above hundreds of video games and simulators. There also will be a full-service restaurant and bar with a private dining area. The venue will have space for more than 1,400 people.

Danny Meyer Will Receive Torch Award

Danny Meyer, CEO of Union Square Hospitality Group and founder of Shake Shack will be awarded the Torch Award at the International Restaurant & Foodservice Show of New York in March.

The Torch Award, honors restaurateurs who exhibit the characteristics of the Torch, which includes illumination, energy, joy, victory, enlightenment, hope and education.

Meet Cheryl Shirley

These interviews are part of a series that highlights new hires within the industry. Have you recently started a new role or do you know someone who has? Submit your ideas to brittany.trevick@tigeroak.com.

Cheryl Shirley was recently hired as the new director of catering at AT&T Executive Hotel and Conference Center in Austin, Texas.

1. What are you looking forward to the most in your new role as the director of catering at AT&T Executive Hotel and Conference Center?

Annual Rose Award Winners Announced

Recently, the Detroit Metro Convention & Visitors Bureau hosted their 22nd Annual Recognition of Service Excellence Awards at the Detroit Institute of Arts. Nominations are provided by clients, guests, supervisors, and the public; the awards recognize outstanding customer service. This award ceremony has six categories, a special Overall Service Champion category.

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