Ted Turner Reserves, a conservation-focused hospitality brand, promoted Eva Mendoza to general manager of Southern New Mexico Guest Operations. She will govern hospitality functions for the company’s three distinctive properties in Sierra County, New Mexico: Ladder in Caballo, Armendaris in Engle, and Sierra Grande in Truth or Consequences.
Mendoza joined Ted Turner Reserves this past February as the manager of the organization’s central reservations office. Prior to joining the company, Mendoza led operations for many independent resorts and branded hotels in the Western United States, most recently as a multiproperty managing director with Collective Retreats, general manager for Lucky Arrow Retreat, and regional operations manager for Heritage Hotels & Resorts.
“Eva is guided by her passion to deliver world-class customer service and accommodations at our unique collection of properties in Southern New Mexico, while ensuring growth in financial performance to aid in the continuation of our conservation efforts,” says Jade McBride, president of Ted Turner Reserves, in a prepared statement. “In her short time with us, Eva has already proven herself to be a capable leader and accountable mentor to many of our team members. We are excited for the positive changes Eva’s leadership will bring to Ted Turner Reserves.”
Mendoza has enjoyed a 25-plus year career in hospitality management and is a graduate of New Mexico State University’s Hotel Restaurant and Tourism Management program, where she also earned her MBA. A resident of Truth or Consequences, she is an active volunteer in regional health organizations such as Ambercare Hospice and the American Red Cross.
“I am honored at the opportunity to lend my expertise to this amazing collection of conservation-forward properties,” says Mendoza. “Armendaris, Ladder, and Sierra Grande provide a uniquely rich experience for travelers seeking to connect with nature and the authentic beauty and culture of New Mexico, and I am proud to lead our guest operations to deliver that promise.”