
Choose Chicago promoted several employees and hired a vice president of sales in the first quarter of this year. The organization elevated five staffers in late March, shortly after the creation of the Chicago Tourism Improvement District, with its projected future revenue to be directed to the budget of the
destination marketing organization.
Dustin Arnheim, Choose Chicago’s vice president of sales and client services since 2022, became chief sales officer, and he will spearhead the organization’s global sales strategy, including driving meeting and convention demand, advancing client engagement, and serving as a key ambassador for Chicago.
“Dustin’s leadership has been instrumental in strengthening our sales organizations and delivering meaningful results for the city of Chicago,” says Kristen Reynolds, the organization’s president and CEO. “He brings a powerful combination of strategic vision, deep industry relations, and a people-first leadership style that will continue to elevate Chicago as a premier global meetings destination.”
In addition, Choose Chicago promoted Radhika Agarwal to vice president of human resources, Joanie Faletto to become senior manager of social media, Brenna Gannon to senior marketing and communications manager for the Chicago Sports Commission, and Stephen Crano to senior manager of corporate communications. The organization also hired Shakara Shelton for the role of vice president of sales. Shelton most recently served as national sales manager for Hilton Hotels & Resorts of McLean, Virginia.

“These promotions and this new hire reflect both the strength of our team and our commitment to building a best-in-class organization,” Reynolds adds.





