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Cox Invests in Wi-Fi Upgrades for Fort Worth Convention Center Expansion

The $895,000 investment in connectivity seeks to improve guest experience and hospitality industry growth

By Elizabeth Roubik

In a significant move to enhance the technological prowess of the Fort Worth Convention Center (FWCC), Cox Business’s Hospitality Network (HN) is investing $895,000 in Wi-Fi upgrades for the venue. This investment aligns with the ongoing expansion of FWCC, positioning it as a leading tech-driven venue in the industry.

Entrance of Fort Worth Convention Center. January 11, 2024
Entrance of Fort Worth Convention Center || Photo by Austin James

The partnership between HN and FWCC, dating back to 2022, has consistently aimed to elevate the overall guest experience. With the City of Fort Worth’s $317,000 investment in optical fiber, coupled with HN’s previous upgrades to 100 Wi-Fi access points, the collaboration has successfully provided reliable connectivity and flexible technology pricing.

Jady West, vice president of HN, emphasizes their commitment to staying ultracompetitive and profitable, “The upgrade at the FWCC demonstrates our commitment to provide our clients with the capital investments of infrastructure and cutting-edge equipment.”

Aerial view of Fort Worth Convention Center. January 11, 2024
Aerial view of Fort Worth Convention Center || Photo by Austin James

A focal point of the upgrade will be the addition of 120 new access points strategically placed in under-covered areas of FWCC’s 400,000 square feet of exhibit hall space, meeting rooms, and 10,000-seat arena. Noteworthy adjustments include lowering access points in exhibit halls by 6 feet to align with the height of ceiling light fixtures. This, in turn, will reduce interference and improve connectivity.

Event space at Fort Worth Convention Center. January 11, 2024
Event space at Fort Worth Convention Center || Photo by Austin James

Moreover, the bandwidth boost from 500 megabits per second to 2 gigabits per second will ensure faster and more reliable internet access. This enhancement caters to the growing demand for livestreams, remote presentations, and other event-specific applications. Mike Crum, director of the City of Fort Worth Public Events Department, says, “HN’s expertise has already helped us remain competitive in attracting a diverse range of events, and their generous new investment in our infrastructure will give us best-in-class customer experience.”

fortworth.com/convention-center

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